We are well aware that mothers nowadays are far more educated and exposed as compared to the older generations. When it comes to postnatal care, modern mothers are more careful and particular, and are keen on comprehensive confinement services.

One of the reasons why modern mothers are very particular in deciding confinement services is because majority of the confinement ladies in the market either are not certified, nor have they attended any postnatal care related proper trainings. Since many confinement ladies provide their services based on experiences, they master the traditional ways of taking care of mothers and babies. In a way, they may be lack of certain professional knowledge such as the way to increase breast milk supply through massage. This explains why most independent confinement ladies do not understand the needs of new mothers, which may lead to misunderstanding or miscommunication. Unfortunately, this may further lead to new mothers not having adequate postpartum rest during confinement period.

Some of the problems that new mothers may encounter are the lack of proper services by confinement ladies, worse still, the absence of independent confinement lady after delivery with reasons such as health issues, family issues etc. In such situations, new mothers have no channels to raise their concerns.